Omnichannel CX

horizon blendr integration blog

Integrate more easily with HTK’s new Blendr.io connector

October 16, 2020

microphone feedback 1

Your Feedback is Important to Us: Automating a Better Approach to Customer Feedback

July 14, 2020

retail view blog

Conference Recap: Envisioning a new era of retail

May 13, 2020

black friday blog sale

Black Friday Blues: Rethinking discount-driven loyalty

November 27, 2019

blog promotions success delivery

Why Promotions and Customer Success Go Hand-in-Hand

July 24, 2019

AI HTK

AI: The CX-driven Marketer’s Guide – Introduction

February 14, 2019

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CX – 3 Secrets to Power Up Your Customer Experience to new levels of success in 2024

January 9, 2019

girls talking advocacy

Give word-of-mouth marketing the attention it deserves

October 17, 2018

blog in store tech2

Why in-store engagement matters

February 9, 2018